We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great item! Exactly as described, all zippers in working order, good quality shell, comes with a gift! I would purchase again in other colours. Came with a men’s bracelet; gift!
Exactly as described by store. alot of convenient pockets. recieved in time
excellent. exactly what I wanted. product has very strong quality and material. thank you so much. store highly recommended.
The bag is cool. Well done. Locks all work. But there is but. First came with stains inside. Secondly, when you use it as a bag or especially as a backpack, please note that when closing the side locks, it closes not tightly and there are straight holes in three fingers wide between the locks. See the photo. The color is not black but dark blue. So it seems made neatly, the straps from the backpack are removed.
Bag chic! Handles on the back can be hidden and worn as a bag, not a backpack. I really liked the pocket for the costume/dress, from below there are clips, as well as along the entire length there are two belts in order that the costume or dress is not wrinkled and not rolled in your pocket. Small pockets throughout the bag are very much, there are also for shoes. The material is dense and clearly will not get wet from the rain immediately. Sent in a branded package, with all the tags. A man's bracelet was sent as a gift. I am very happy with the purchase, I recommend the product and the store!!
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The bag is larger and more roomy than it seems on the video. Everything corresponds to the description. Very comfortable. It came quickly, I recommend the supplier.
excellent design, quality and delivery timing.
Very good travel bag and especially light, I loved it!
The bag was already in US! I recommend!✌️
better at picture....inside ...dont know the quality ...over all its oke...
Great bag. The quality of the material is good. Very functional bag
The goods are excellent, came on time, thank you